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A Comparative Study on Trust, Collaboration and Teamwork of Other Healthcare Personnel by Nurses Working on Integrated Nursing Care Service Wards versus Nurses on General Wards

°£È£ÇàÁ¤ÇÐȸÁö 2020³â 26±Ç 4È£ p.316 ~ 330
KMID : 0614820200260040316
Çѳ²°æ ( Han Nam-Kyung ) - Gyeongbuk College of Health Department of Nursing

ÀÌÅÂÈ­ ( Lee Tae-Wha ) - Yonsei University College of Nursing
±èÁ¾±Ù ( Kim Jong-Gun ) - Hoseo University Department of Nursing

Abstract

¸ñÀû: º» ¿¬±¸´Â °£È£°£º´ÅëÇÕ¼­ºñ½ºº´µ¿°ú ÀϹݺ´µ¿¿¡¼­ ±Ù¹«ÇÏ´Â °£È£»ç °£ÀÇ Å¸ º¸°ÇÀÇ·á Àü¹® ¹× º¸Á¶ Àη¿¡ ´ëÇØ Áö°¢ÇÏ´Â ½Å·Ú, Çù·Â, ÆÀ¿öÅ©ÀÇ Á¤µµ¸¦ ºñ±³Çϱâ À§ÇØ ¼öÇàµÇ¾ú´Ù.

¹æ¹ý : °æ±âµµ ¹× °æ»óºÏµµ¿¡ ¼ÒÀçÇÑ 5°³ Á¾ÇÕº´¿ø¿¡¼­ ±Ù¹«ÇÏ´Â ÃÑ 216¸í(°£È£°£º´ÅëÇÕ¼­ºñ½ºº´µ¿ 109¸í, ÀϹݺ´µ¿ 107¸í)ÀÇ °£È£»ç°¡ Âü¿©ÇÏ¿´´Ù. ±¸Á¶È­µÈ ¼³¹®Áö¸¦ ÅëÇØ ÀڷḦ ¼öÁýÇÏ¿´À¸¸ç, SPSS/WIN 23.0 ÇÁ·Î±×·¥À» »ç¿ëÇÏ¿© -test, two sample independent t-test and Multivariate Analysis of Covariance (MANCOVA) ºÐ¼®À» ½Ç½ÃÇÏ¿´´Ù. ÀÌ Áß MANCOVA´Â ¾ç Áý´ÜÀÇ µ¶¸³º¯¼ö °£¿¡ À¯ÀÇÇÑ Â÷ÀÌ°¡ ÀÖ¾ú´ø °áÈ¥»óÅÂ(p=.045)¿Í ±Ù¹«ºÎ¼­(p=.022)ÀÇ °øº¯·® ¹× ¼¼ Á¾¼Óº¯¼ö °£¿¡ »ó°ü¼ºÀÌ ³ô¾Ò´ø ½Å·Ú, Çù·Â, ÆÀ¿öÅ©¸¦ ÅëÁ¦ÇÑ ÈÄ ºÐ¼®ÇÏ¿´´Ù.

°á°ú: ¾ç Áý´Ü °£ÀÇ ½Å·Ú(p=.001), Çù·Â(p=.014) ¹× ÆÀ¿öÅ©(p<.001) Áö°¢Á¤µµ¿¡ À¯ÀÇÇÑ Â÷ÀÌ°¡ ÀÖ¾úÀ¸¸ç, °£È£°£º´ÅëÇÕ¼­ºñ½ºº´µ¿ÀÇ °£È£»ç°¡ Áö°¢Çϴ Ÿ Á÷Á¾ ±Ù¹«ÀÚ¿¡ ´ëÇÑ ½Å·Ú, Çù·Â, ¹× ÆÀ¿öÅ© Á¤µµ´Â ÀϹݺ´µ¿ÀÇ °£È£»ç¿¡ ºñÇØ ÇöÀúÈ÷ ³·¾Ò´Ù.

°á·Ð: º» ¿¬±¸ °á°ú´Â °£È£°£º´ÅëÇÕÈ£¼­ºñ½º º´µ¿ÀÇ °£È£»ç¿Í Ÿ Á÷Á¾ ±Ù¹«ÀÚ °£ÀÇ ½Å·Ú, Çù·Â ¹× ÆÀ¿öÅ©¸¦ °­È­Çϱâ À§ÇÑ Àü·« ¸¶·ÃÀÌ ÇÊ¿äÇÔÀ» ½Ã»çÇÑ´Ù.

Purpose: This study was performed to compare the perceived level of trust, collaboration, and teamwork about other healthcare personnel, professionals and assistants between nurses who work on integrated nursing care service wards and general wards.

Methods: Participants were 216 nurses working on integrated nursing care service wards and general wards of 5 general hospitals located in Kyeongido and Kyeongsangbuk-do (integrated nursing wards: 109, general wards: 107). Data were collected using structured questionnaires and analyzed using -test, two sample independent t-test and Multivariate Analysis of Covariance (MANCOVA) with SPSS/WIN 23.0 programs. In particular, MANCOVA was conducted after controlling two independent variable covariants which are marital status (p=.045) and work department (p=.022) which had significant differences for both groups and three dependent variables which is trust, collaboration, and teamwork that highly correlated.

Results: There were significant differences in the dependent variables of trust (p=.001), collaboration (p=.014), and teamwork (p<.001) between the two groups of nurses. The mean scores for trust, collaboration, and teamwork with other healthcare personnel as perceived by nurses working on integrated nursing care service wards were significantly lower than that of nurses on general wards.

Conclusion: These findings show that strategies are needed to strengthen the trust, collaboration, and teamwork among nurses working on integrated nursing care service wards and other healthcare personnel.
KeyWords
°£È£°£º´ÅëÇÕ¼­ºñ½º, ½Å·Ú, ºÎ¹®°£ Çù·Â, ÆÀ¿öÅ©, °£È£»ç
Integrated nursing care service, Trust, Intersectoral collaboration, Teamwork, Nurse
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